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Go-live is not the finish line—it’s the starting point of true ERP utilization. The period following go-live is critical for ensuring the success of your system investment. IPS provides a wide range of service offerings to help users establish new business processes, master system operations, and advance step-by-step into more sophisticated areas such as management accounting and IT utilization.
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Our core maintenance and support services are designed to ensure stable system operation while flexibly adapting to evolving business needs. In addition to investigating data and handling system issues, we support legal and organizational changes, report or program updates, and provide usage assistance across a broad range of functional areas—such as inventory, production, receivables/payables, and cost management.
Data investigation
and correction
Troubleshooting and
issue resolution
Support for organizational
and regulatory changes
Report creation and modification
Program and parameter adjustments
Utilization support in
areas including:
etc..
Our “Graduate in 5 Years” program is designed to empower clients to fully operate their ERP independently and drive true business transformation. Over a period of 3 to 5 years, we progressively transfer routine support functions—including inquiry handling and modification development—back to the client. Through this approach, client teams acquire the skills needed to manage their ERP autonomously, laying the foundation for a self-reliant, IT-capable organization.
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